Inbound Flow
Inbound Automated Attendant-Flowchart
You may offer callers from 1 to 10 choices.
Below are two examples of Inbound Applications:
Church Example
Call begins with a Greeting such as:
"Welcome to Oakdale Community Church.
Please select 1 of these 10 choices, or if you know the voice
mail box number of the person you wish to reach, you may enter
it now. "
| 1 |
Church Information |
| 2 |
Upcoming Events |
| 3 |
Youth Group |
| 4 |
Senior Citizens |
| 5 |
Prayer Concerns |
| 6 |
Missions Projects |
| 7 |
Women's Group |
| 8 |
Deacon's Meetings |
| 9 |
Staff Voice Mail |
| 0 |
Office Voice Mail |
Business Example
Call begins with a Greeting such as:
"Thank you for calling ABC Company. Please
select 1 of these 6 choices, or if you know the voice mail
box number of the person you wish to reach, you may enter
it now."
| 1 |
Product Information |
| 2 |
Address & Office Hours |
| 3 |
To speak to someone in Sales (or leave a message) |
| 4 |
To speak to someone in Accounting (or leave a message) |
| 9 |
To search for someone's Voice Mail Box |
| 0 |
To speak to an Operator (or leave a message) |
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Voice Mail Box numbers may be from 1 to 5 digits.
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You may have up to 10,000 Voice MailBoxes.
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Callers may transfer to other telephone numbers if you
have "3-way calling" or "Centrex" telephone service.
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If busy or no answer, voice mail is activated.
-
If you have a pager, you can be notified that you have
a message.
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