| Feature |
Description |
PhoneXpress Professional |
CallXpress |
| Access Messages by Sender |
Users can access their messages
by sender, by entering a subscriber mailbox number or
by specifying access to messages from outside callers. |
Yes |
Yes |
| Analog networking |
Links CallXpress
systems over analog telephone lines, supports the Audio
Messaging Interchange Specification (AMIS), the inter-industry
analog protocol for connecting systems produced by different
voice mail manufacturers. |
Yes, optional
add-on |
Yes, optional
add-on† |
| Audiotext |
Provide your callers with commonly
requested information in pre-recorded announcements, such
as directions to your office, 24-hours-a-day. |
Yes |
Yes |
| Auto directory
transfer, QuickConnect™ |
With one key,
transfer directly to a subscriber extension from the company
directory. |
Yes |
Yes |
| Auto logon |
From an external telephone, captured
ANI/caller ID information will recognize the caller as
a subscriber, prompting the caller to enter his/her security
code. |
Yes |
Yes |
| Auto message
forward, AutoCopy™ |
Automatically
forward a copy of specified voice messages to another
subscriber. |
Yes |
Yes |
| Auto message forward at a specified
time, Daily Message Reminder™ |
Receive notification of your messages
at the same time and the same place each day. This notification
can be to a pager as well as a telephone. |
Yes |
Yes |
| Automated Attendant |
Professional
and efficient way to answer your business telephone. Greets
and routes callers without requiring a dedicated receptionist. |
Yes |
Yes |
| Automatic Envelope Information |
Users can choose to have message
envelope information automatically announced before, after,
or withheld before each message. This is configurable
on a subscriber-by-subscriber basis. |
Yes |
Yes |
| Bookmark |
A user can “mark”
a position in a message with a single keypad stroke, and
continue to the next message. When the user goes back
to the original message, the same keystroke takes them
back to the marked position in the message. |
Yes |
Yes |
|
Busy and Ring No Answer greetings
|
Users can maintain two personal greetings, one notifies
callers that they cannot answer the phone and the other
that they are on the phone.
|
Yes
|
Yes
|
|
Call blocking
|
Blocks all calls to a telephone line, putting callers
directly into voice mail. This feature is available
when calls are placed through the Automated Attendant.
|
Yes
|
Yes
|
|
Call screening
|
|
Yes
|
Yes
|
|
Caller ID or ANI Routing
|
These are different telcom protocols that are sent
along with a call from the CO, containing caller identification.
When provided by the PBX, they can be used by the system
to route callers to the appropriate extension.
|
Yes, where supported by switch
|
Yes, where supported by switch
|
|
Caller queuing
|
Provides callers with the option to hold while another
call is wrapped up. This feature is available when calls
are placed through the Automated Attendant.
|
Yes
|
Yes
|
|
Concise Prompt Set
|
System administrators can choose to implement either
the standard or concise prompt set.
|
Yes
|
Yes
|
