Cable
Cable Company Application
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Better Service, Increased Productivity, Cost
Savings...for your cable TV company. With AMDEV's
IVR.
PUT AMDEV's
IVR SYSTEM TO WORK FOR YOU:
- Automatically handle every call from customers.
- Answer calls on the first ring, 7 days a week, 24 hours
a day.
- Speak to callers in human tone of voice.
- Provide accurate and reliable information, up to date.
- Resources your present personnel for more productive work.
APPLICATIONS:
- New service subscription orders
- Subscription and programming rates information
- Installation scheduling
- Services interception
- Problem status
- Billing inquiries
- Past due account information
- Last payment received
- Programming and special features information
- Account balance
THE BOTTOM LINE:
- Improved customer service
- Enhanced productivity/streamlined staffing
- Better subscriber communications
- Lower cost
- Efficient information flow
- Expanded customer service hours
THE AMDEV's
IVR SYSTEM GIVES COMPLETE, UP TO DATE, EFFICIENT SERVICE TO
EVERYONE WHO CALLS!
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