Telecom
Telecomunications Company IVR Application
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Better Service, Increase Productivity, Cost Savings...for
your telecommunications company. With the AMDEV's
IVR.
PUT THE AMDEV's IVR SYSTEM TO
WORK FOR YOU:
- Automatically handle every call from customers.
- Answer calls on the first ring, 7 days a week, 24 hours
a day.
- Speak to callers in human tone of voice.
- Provide accurate and reliable information, up to date.
- Resources your present personnel for more productive
work.
APPLICATIONS:
- Directory assistance call completion
- Phone service disconnect and reconnect
- Customer service inquiries
- Collect call verification and announcement
- Credit card calling and card verification
- Outdial for service reinstatement notification
- Emergency service notification
- After-hours service restoration
- Service center locations
- Customer account inquiries
- Crew scheduling
- Advanced installation notification
- Service outage dispatching and reporting
- MIS help desk automation
- Employee benefits inquiries
THE BOTTOM LINE:
- Improved service
- Enhanced productivity
- Improved security
- Lower cost
- Efficient information flow
- More employee satisfaction
THE AMDEV's IVR SYSTEM GIVES COMPLETE,
UP TO DATE, EFFICIENT SERVICE TO EVERYONE WHO CALLS!
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