AMDEV's Gold Plan Maintenance Agreement.
Parts Coverage and Labor Support.
Discounts for Moves, Adds and Changes.
Our Most Popular Maintenance Agreement.

Your company has had its voicemail system for some time now, and it's working well. Although not their main assignment, several of the staff know where the system is located and how to do routine tasks like Moving, Adding and Changing mailbox assignments and users. The users were reluctant at first, but now they can't live without it. Loss of the system would severely cripple your business.

The voicemail system has become an integral part of your business operations. Field sales and service staff rely on it for contact with customers and the home office. There may have been a time when systems unavailability was no big deal but not now. Now, any systems downtime is a Big deal; if it happens, there will be a lot of Bigwigs looking over your shoulder and breathing down your neck. You don't have any problem working on the system, but it sure would be good to have a backup plan in place and available.

Your needs are a perfect match for AMDEV's Gold Plan Maintenance Agreement. This is a Parts and Labor contract for maintenance and service. Parts replacement! exchange and routine dial-in maintenance checks are covered under the Gold Plan. Moves, Adds and Changes are available at 50% off our usual hourly billing rate.

Our maintenance services dial into your system periodically to run routine service checks. Diagnostic reports are generated to identify potential problem areas such as increasing busy times BEFORE they can cause a system operation trouble.

In the event of sudden system trouble, Gold Plan customers go to the Head Of The Line for service; only Platinum Plan customers have higher service priority. A unique customer service telephone number is reserved for the use of Gold Plan customers.

The Gold Plan also covers parts and components, of course. Rest assured that those hard-to-find hardware bits can be expedited "overnight", or even "counter-to-counter" airfreighted if needed, in the event of a critical, system-down failure condition.

Daily rate during normal business hours without any maintenance program is $250 per hour. After hours, weekend and holidays rate is $500 per hour, 24-hours, 7-days a week, 365 days per year.

For more information on our Gold Maintenance Agreement or to obtain a quotation specifically tailored for your system, please contact an AMDEV Sales Representative.